Between maintenance requests, rent payments, and tenant communication, property management can stretch you thin! About 51% of Americans cite mental health as their top health concern. It could become a concern for you if you're close to burning out.
Instead of doing it alone, consider using an online tenant portal. You can streamline tenant communication and automate tasks.
On the fence? Read on to discover five good reasons it's a worthwhile investment.
1. Better Tenant Communication
Keeping tenants happy can lead to more lease renewals. Increasing renewals will boost your occupancy. You can save time and money you'd otherwise spend marketing vacant units.
You can keep tenants happy by streamlining tenant communication. If they struggle to reach you, they'll grow frustrated. Failing to respond to tenant inquiries shows them you don't care about their needs.
Instead, start using an online portal. Tenants can send questions about:
- Lease agreements
- Rules
- Maintenance and repairs
- Rental rates
If you own multiple properties, you may struggle to respond to every request. You may have to check your phone, email, and snail mail daily. You can consolidate messages by directing tenants to use a portal.
Responding without delay will show tenants you care about their living experiences. You'll improve your tenant retention and satisfaction rates.
2. Organized Maintenance Requests
You may struggle to schedule maintenance projects at the right rental property if you own more than one. Allow tenants to submit maintenance requests online.
If you delay scheduling repairs, tenants may grow frustrated. Some will complete the repairs themselves and subtract the cost from the rent. Others may decide to take legal action.
Streamline requests using an online portal. You can take care of tenants and your properties.
3. Fast and Easy Rental Income
How often do your renters send late rent payments, only to find an excuse? About five million households are behind on rent. The average arrears is over $2,000.
Without ongoing rental income, you may struggle to complete maintenance projects. Your investment properties could start to crumble.
Allow renters to submit payments online. They can even automate payments. If there's a late payment, the system will automatically charge them a fee.
4. Around the Clock Access
Tenants can't reach you at all hours. They can access their online portal around the clock, though. You won't have to remain on-call to answer requests at odd hours.
For additional help, consider hiring a property management company. They can respond to inquiries on your behalf. Their landlord advice can help you find new ways to operate more efficiently.
5. Ease and Convenience
Using a tenant portal can provide you and your renters with ease and convenience. You can use it to simplify rent payments, maintenance, and more. Streamlining communications using a portal can relieve your landlord stress.
Start Using a Tenant Portal Today
Don't waste time relying on snail mail. Instead, consider these amazing reasons to start using a tenant portal. You can streamline tenant communication and avoid stressful situations.
Ready to set up your portal? PMI Made Simple uses state-of-the-art technology to maximize each client's owner profitability.
Rely on our award-winning property management services and 20 years of experience. Contact us today for help with your portal.
